An AI booking desk for home services
Ava answers the calls your team can't — overflow, after-hours, the second line — on your own business number. She qualifies the caller, confirms your service area, books the job, and hands real emergencies to a person. You keep your number, your CRM, your customers. No texting required.
Built for established HVAC, plumbing, electrical, and other appointment-driven home-service companies with real call volume.
The problem
A call goes unanswered while your team is on a job or off the clock. Without a fast response, the homeowner calls the next company on the list.
Nights, weekends, and the second call that comes in while the first is still on the line. Voicemail rarely gets a callback.
A $6,000 quote sits in a homeowner's inbox with no easy way to say yes. It goes quiet — and quiet quotes rarely come back on their own.
Half your demand shows up after you've closed. A homeowner ready to book hits a page that just shows business hours.
None of these look dramatic on any given day. Together they create a steady leak between your marketing spend and your calendar. More traffic cannot fix a phone nobody answers, or a quote nobody can accept. It only makes the leak more expensive.
Do the math on your own shop
40 estimates a month × 30% never book × $450 average ticket = $5,400 a month in estimates that never book.
Illustrative example only — every shop is different. At the same rate, that is $16,200 in unbooked estimate value over a quarter, not guaranteed recoverable revenue. The $99 Phone Test separately assesses how your shop handles five customer-style calls.
Ava Desk · Live now
One plan. Ava answers on your existing business line the moment your team can't — overflow, after-hours, weekends. Month-to-month, no long-term agreement, live in days.
Ava Desk
The 24/7 booking desk that answers on your own number and hands off what matters.
+ $497 one-time setup. We connect your number, hours, service area, services, and booking rules — quoted once, then it runs.
Month-to-month. Metered call/voice usage billed at cost and shown in writing before you go live. No surprise invoices.
This is your line at 8:22 PM
An illustrative plumbing scenario: a homeowner calls after closing. The scripted conversation shows how Ava can collect the request and use a connected, approved calendar. It is not a customer result. Call the number above to speak with LRW’s live demonstration assistant; each client’s booking and handoff connections are configured during setup.
Thanks for calling Sunrise Plumbing — this is Ava. Are you calling about a plumbing issue at your home tonight?
Yeah, water heater's leaking all over the garage floor.
That's one we can help with. Can I get the address so I can confirm you're in our service area?
Sure — 4120 Desert Willow, over in the north end.
You're covered. It's leaking but not flooding — I can get a technician out first thing tomorrow at 8 AM, or have the on-call tech call you back tonight if it gets worse. Which works?
Tomorrow at 8 is fine, thank you.
Booked. You'll get a confirmation, and your tech has the details. If the leak speeds up tonight, call this same number and I'll escalate it.
The caller never hears a third-party service. It's your shop's name, picked up on the first ring, at an hour your office is dark.
No time wasted booking a job you can't take. The address is checked before anything is promised.
Leaking, not flooding — so it offers the morning slot and keeps a real emergency path open, instead of treating every call the same.
The job lands on tomorrow's board with the address and the problem attached — not a voicemail someone might return.
A genuine emergency reaches your on-call tech with context. Ava handles the routine and hands off the rest.
A summary is waiting in the morning. You never joined the call — and the customer never called the next company on the list.
Quote Live · Live now
Your estimate stops dying in an inbox. The homeowner opens a link, sees good / better / best, and pays a deposit — straight into your own Stripe account. They come to the page. Nobody has to chase them.
Paste your quote, prices, and a few photos. You get a clean link to drop into the estimate email you already send. The homeowner picks a package, accepts, and pays a deposit on their phone.
You get: a branded quote page, good/better/best pricing, deposit collection to your Stripe, and an alert the moment a quote is viewed or accepted — plus links that expire in 14 days, so "let me think about it" has a clock on it.
Deposits go directly into the shop's own Stripe account through Stripe Connect — never through us. You connect your Stripe once, and every dollar a customer pays lands with you.
Setup is minutes: don't have Stripe yet? You can create an account in about five minutes. We handle the one-time connection so quotes are ready to collect. No merchant account to buy, no payment processing through Lead Recovery Works.
Works with or without Ava Desk. Bundle Quote Live with Ava Desk and we'll set both up in the same call.
Not ready to commit?
Before you change anything, see the leak in dollars. No meeting required, and it credits toward setup if you move forward.
We call your business five times over one week — exactly like real customers do: busy weekday, lunch hour, end of day, Saturday, after hours. Then we score what actually happened.
You get: every call documented, your call-handling grade, an illustrative dollar figure on the leak, and your three highest-impact fixes. If we find a leak, we'll show you exactly what Ava would have caught.
The Phone Test is the honest way to start: you find out whether you even have a problem before you pay for a solution. Most shops are surprised by what the after-hours calls show.
If you move to Ava Desk within 30 days, the $99 credits toward your setup. So the test that proved the leak also pays for fixing it. Nothing to lose but the calls you're already missing.
The $99 Phone Test credits in full toward Ava Desk setup within 30 days.
How it works
Three steps, and the first one takes 30 seconds from your phone.
Call 602-661-0141 right now and talk to Ava yourself — or run the $99 Phone Test to see what your own phones are doing after hours.
On a short call we configure Ava for your shop — your number, hours, service area, services, and how emergencies escalate. This is the part we're good at.
Point your after-hours and overflow calls at Ava. She answers, books, and sends the job card. You watch the calls come in on your dashboard — live in days.
Most agencies stop when the lead arrives. We start there.
Our approach to AI
Routine questions, initial qualification, and appointment booking can be handled by Ava. Emergencies, unusual situations, upset customers, and high-value opportunities need a clear path to a person.
Every call includes defined escalation rules, a responsible person on your side, and a fallback when something doesn't fit the script. We design the handoff so customers reach a human when the situation calls for one — and so your team gets the conversation with the context needed to act.
Clients also get login access to their own dashboard — custom-built by us, not rented software — showing every call answered, callback made, and job booked as the desk runs. It works alongside the CRM that runs your shop; it doesn't replace it.
Why us
Ava answers on your existing business line. The caller hears your shop, not a third-party call center.
Built on our own infrastructure — not a white-labeled platform every agency in town resells. That's why we can tune Ava to your shop instead of forcing your shop into a template.
Every call becomes a dispatchable object: the problem, the address, the urgency, sent to your tech. Ava isn't a nicer voicemail — she's an employee.
Your number, your CRM, your customers stay yours. Your dashboard sits on top of what you already run — nothing to rip out, nothing locked in.
Defined escalation on every call. When it matters, a human takes over with full context — by design, not as a fallback that happens to exist.
Fit check
The fastest way to know if this fits: call 602-661-0141 and hear Ava, or run the $99 Phone Test on your own phones. Either one tells you more than a sales call would.
Straight answers
No. Ava answers on your existing business line — overflow, after-hours, or whenever your team can't pick up. Your number, your caller ID, your shop's name. Nothing moves, and if we ever part ways your phone works exactly as it did before.
No. We begin with whatever runs your shop — including systems such as ServiceTitan, Housecall Pro, or Jobber. We give you a dashboard of your own to see what Ava answered, called back, and booked, but that sits on top of the system you already use — it isn't a replacement for it. Platform names are examples, not claims of partnership.
No. Ava handles the calls your team misses, initial qualification, after-hours coverage, and routine booking. Complex or sensitive conversations are escalated to a person with full context. It's coverage for the gaps, not a replacement for your CSR.
No. Lead Recovery Works runs on voice, your website, and your estimates — not SMS marketing. Whatever texting platform you already use stays entirely yours. We're a booking desk, not a text-blasting service.
Yours. Deposits go directly into your own Stripe account through Stripe Connect — never through us. You connect your Stripe once (or create one in about five minutes), and every dollar a customer pays lands with you. We're the software that generates the quote page; we never touch your money.
Days, not weeks. There's no carrier registration or campaign approval to wait on. After one setup call to configure your number, hours, and rules, we point your overflow at Ava and you're live.
No. We don't guarantee revenue, completed jobs, or sales — those depend on your pricing, capacity, and how your team handles the calls Ava books. What we provide is the coverage: the calls get answered and the jobs get booked instead of going to voicemail. Call 602-661-0141 and judge for yourself.
Next step
Hear Ava yourself in 30 seconds, or book a setup call and be live on your own line in days. $397/mo plus a one-time $497 setup — no long-term agreement.
Book your setup callWant to hear the desk first? Call 602-661-0141 — Ava answers.
Prefer email? Contact hello@leadrecoveryworks.com
Lead Recovery Works
AI-guided preliminary check • Results not guaranteed